Overview

Abbots Langley Tough Ten is committed to providing a well-organised and enjoyable annual running race, in accordance with Athletics England regulations. Entry to this event is managed via a third-party ticketing platform, and all participants are required to complete their purchase through this external provider.

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Please read the following policy carefully before purchasing a ticket.

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Race Entry Policy

• All race entry tickets for the Tough10 event are non-refundable from the moment of purchase, regardless of circumstance.

• This policy is clearly stated at the point of sale on the third-party registration platform.

• As a charitable event, proceeds from entries go directly towards supporting our charitable activities and operational costs related to the event.

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Cancellations and Event Changes

• Should the event be cancelled due to unforeseen circumstances (e.g. extreme weather, public health concerns, or safety issues), we will make every effort to reschedule or offer an alternative.

• In such cases, ticket holders will be informed via the contact details provided during registration. However, refunds will not be issued as per the terms agreed at the time of purchase.

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Third-Party Responsibility

• All payments, confirmations, and receipt of tickets are managed by our trusted third-party provider, FR Systems.

• Any issues related to transaction processing must be directed to their customer service team.

• Abbots Langley Tough Ten cannot provide refunds or override policies enforced by the ticketing platform.